Conversations with Navin Pai, Co-Founder & CTO, Thinkly

Tell us about your best and worst days at work

Navin: Every start-up goes through a spectrum of highs and lows on a daily basis. For instance, there are times when we roll out a feature and find errors, receive poor reviews, or experience server outages. But there are occasions that make us happy like when we introduce a new feature and users are able to use it without any hassles.

What do you do when you are not at work? 

Navin: I enjoy reading a lot, both fiction and non-fiction, particularly about politics, history, and science. I also read newspapers, usually read at least three or four every day. Besides that, I like going for long walks since they give me time to reflect and they help me relax, so I start my day with a walk and end it with a walk.

What is unique about your business? 

Navin: We are in the business of providing value-added, knowledge-based, interest-led content. We offer a safe environment where writers can share their work without worrying about being trolled, and readers can learn about, interact with, and support these writers. Many independent authors and artists from around the world create content on our platform. We believe in Kevin Kelly's "1,000 True Fans Theory," which states that in order to be a successful creator, you only need a small number of dedicated fans who are truly passionate about your work.

If you had one piece of advice for someone just starting out, what would it be? 

Navin: There is never been a better time to start a business. The story was different a few decades ago when even the term “start-up failure” was not as common then. So, my only two cents: you should only do it if you're up for the long haul, not just enthused by unicorn headlines and skyrocketing valuations, as these are just outliers. Think about what you want to build and how it aims to add value. If you put in the effort and do what's necessary, success is guaranteed.

How do you define success?

Navin: Everybody has a different idea of what success is. Our objective is to empower both our readers and our creators. Our platform should delight and inspire readers, and creators should be able to monetize their content and grow their own communities. We want to be the go-to source for thought-provoking content.

What is your favourite aspect of being an entrepreneur?

Navin: It gives you the freedom to be in charge, allowing you to steer your ship and create your own route. In other scenarios, there is always a boundary to how much control you have.

If you had the chance to start your career all over again, what would you do differently? 

Navin: I started out in IT services and got into the race just as everyone else. I had already reached my late 30s by the time I had the chance to start up my own company. So, I don’t think I would want to change anything except perhaps to start the adventure a little sooner, say in my 20s.

Where do you see yourself and your business in the next 5-10 years? 

Navin: When writers and readers think about writing or reading something, Thinkly should be the first name that should come to their mind. We are committed to fulfilling the prophecy of “1000 True Fans”.

Share a story when the impact Insurance Samadhan had on someone brought a smile to your face 

Navin: It is about the small things. A positive testimonial from customers, friends, or anyone else who has used Thinkly and enjoyed it. It is rewarding to see people you know using the platform to derive value. One of my friends' daughters used Thinkly for her college research project. Recently, one of Midday's writers chose Thinkly as the first platform to share his thoughts on the recent Ranveer Singh controversy.